Conference & Events Representative

Hotel Okura Amsterdam is an international five-star hotel. By stepping into our world, you will discover that Eastern and Western influences are uniquely entwined by our blend of Japanese and Dutch culture. Together, all employees make sure that every guest is being given the personal attention to create the most extraordinary and authentic experience. To make this happen, we are looking for an enthusiastic colleague to strengthen our team. Do you fulfill wishes and exceed guest expectations as well as being open to new challenges? Would you like to do this at one of the leading Hotels in the world? Then this vacancy is for you!

What to expect

The Conference & Events department creates unforgettable events for companies and individuals. With 20 different banqueting rooms, 300 hotel rooms, 5 restaurants, 2 bars and the Nagomi Spa and Health you can ensure that every wish of our guest is fulfilled. The department is therefore very creative in finding a solution for every wish and requirement of our guests. From organizing congresses, seminars, benefit galas, fashion shows to intimate dinners or extravagant weddings, no day or event is the same with us! 

As a Conferences & Events Representative, you are responsible for planning, organizing unique and memorable events at Hotel Okura Amsterdam. Your responsibilities include booking, preparing and executing conferences and events, leading to the monthly and annual sales target. Your main tasks will be:

• Maintaining contact with potential guests;
• Responding to incoming sales enquiries, both internal and external;
• Contracting bookings;
• Planning all logistical details;
• Preparing function sheets and communicating all logistical details to other departments to ensure for a successful event;

Don't worry, you will not be working alone! Besides working with your team, you will also work closely with other departments in the hotel. Only by working together can we achieve the best results. You will work from Monday to Friday, from 09:00 – 17:00. You are also expected to be present from time to time for projects and networking events.

What do we offer?

• Contract:  1 year, with the possibility of extending. We want you to stay!
• Salary:    Group 5. Click here for the salary scale 
• Bonus:     1 week salary if SMART goals are met
• Travel Costs:  From 10 KM travelling distance
• Holidays: 25 vacation days based on a full time contract with 7 day National holiday compensation.
• CAO:  The Uniform Conditions for the Hotel and Catering Industry.
  

• Extensive development opportunities to improve day by day. We offer an online e-learning system with more than 300+ courses. Moreover, we offer specific courses from our Training Manager, such as: Lean White Belt Training and the Extraordinary Guest Experiences training;
• Room to share initiatives, ideas and improvements, based on the Lean philosophy. Doesn’t matter if you have worked with us for a week, month or year: We want to hear your thoughts;
• Once per year 50% staff discount in one of our restaurants (lucky you!);
• The whole year round 20% staff discounts in one of our restaurants;
• Great staff events (annual staff party, Sinterklaas, team outings, bootcamp);
• Depending on your position, you will receive a uniform or dry-cleaning reimbursement;
• Parking facilities for management positions;
• Vitality days and monthly health days;
• Possibility to do cross trainings to learn more about other departments, for example, take a look at the Japanese kitchen;
• Employee of the month: receive € 100, - net, a stay in the hotel with a dinner in Serre Restaurant;
• Employee of the Year: Receive a complete trip to Japan!

What are we asking?

Of course, we are first and foremost interested in you and what we as an employer can do for you to provide a great workplace. Nevertheless, we expect from you that: 

• You are commercially driven;
• You are able to handle stress and maintain a good overview;
• You have experience in the hotel industry and have knowledge of Conference and Events markets;
• Fluent in both Dutch and English (oral and written)
• You have good knowledge of Word and Excel

Enthusiastic? That’s great, please apply!

Please apply via the button below; we will call you as soon as possible for a short introduction to get to know each other. A selection assessment is one component of our recruitment process.

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Hotel Okura Amsterdam is an international five star hotel. We provide exquisite, authentic service, cuisine and experience for each and every guest, underpinned by a deep-rooted, proud cultural heritage. By stepping into our world, you will discover that Eastern and Western influences are uniquely entwined by our blend of Japanese and Dutch culture. A pursuit of perfection drives us: every detail, every action, is rooted in achieving unsurpassable guest satisfaction. Together, all 380 employees make sure that every guest, on average 1000 guests per day, are being given the personal attention to create the most extraordinary experience. In order to be able to guarantee this, Hotel Okura Amsterdam is looking for an enthusiastic colleague to reinforce their team. Are you commercial minded? Are you a good organizer and would you like to organize large events? Then the Conference & Events department of Hotel Okura Amsterdam might be the place for you!

Conference & Events Representative

The Conference & Events department creates unforgettable events for companies and individuals. With 20 different banqueting rooms, 300 hotel rooms, 5 restaurants, 2 bars and the Nagomi Spa and Health you can ensure that every wish of our guest is fulfilled. The department is therefore very creative to find a solution for every wish and requirement of our guests. 
From organizing congresses, seminars, benefit galas, fashion shows to intimate dinners or extravagant weddings, no day or event is the same with us! 

Don’t worry, you’re not alone! The C&E team consists of a C&E manager, an Assistant C&E manager, two Account Managers, a Senior Event Manager, two Event Managers and two C&E Representatives. Working days are from Monday to Friday from 9:00 - 17:00, flexibility is expected of you to occasionally be present in projects and network events.

What are you going to do?

As Conferences & Events Representative you will be responsible for planning and organizing unique and memorable events within Hotel Okura Amsterdam. You are responsible for the booking, preparation and execution of conferences and events and for meeting monthly and annual sales targets. Your main tasks are:

-          Maintaining contact with potential and existing guests

-          Responding to all in-coming sales enquiries, internally as well as externally

-          Contracting bookings

-          Planning all logistic details

-          Drawing up function sheets and communicate all logistic details to other departments in order to create a successful event

-          Record the progress of all enquiries and translate these into a monthly report, including future predicted sales and other reports

What can you expect as Conference & Events Representative?

A day at the conference & events department is never the same. From small board meetings to large events, at Hotel Okura Amsterdam, the sky is the limit. You will also work close with the other departments from the commercial division such as: Sales, room reservations, restaurant reservations, revenue management and marketing & communications.

What are we asking?

Of course we are primarily interested in you and what we as an employer can do for you. Nevertheless we expect from you that:

• You are commercially driven
• You are able to handle stress and keeping a good overview
• You have experience in the hotel branche and you have knowledge of Conference and Events markets
• Fluent in both Dutch and English (oral and written)
• You have good knowledge of Word and Excel

This is what we offer you

• Extensive development opportunities for example Lean White Belt Training, Extraordinary Guest Experiences training, Personal Leadership training;
• Support by a training manager and E-learning system to learn more about your profession;
• Once per year 50% staff discounts in one of our restaurants (Lucky you!)
• The whole year around 20% staff discounts in one of our restaurants
• Great staff events (annual staff party, Sinterklaas, team outings, bootcamp)
• Vitality weeks
• Monthly health days for employees
• Annual bonus scheme for everyone
• Possibility to do cross trainings to learn more about other departments, for example, take a look at the Japanese kitchen or get to know a whole new aspect of the hotel;
• Employee of the month: receives €100,- net, an overnight stay and a dinner in our Serre restaurant
• Employee of the year: receives a complete trip to Japan!

Contract:                       1 year, possibility to extend, we want you to stay!

Salary:                           Group 5,  click here for the salary overview

Bonus:                          1 week salary if achieving your SMART Goals

Travel allowance:           As from 10 km commuting

Holidays:                       25 vacation days and 7 National Holidays compensations per year

CAO:                           The Uniform Conditions for the Hotel and Catering Industry

Training:                       Various possibilities

Are you interested in this position?

If this vacancy appeals to you, we would like to schedule an appointment with you, to discuss why you would like this job and what you find important in a future job. 

Hotel Okura Amsterdam – A great place to work:

https://www.youtube.com/watch?reload=9&v=Xd1zSQvjf7o&feature=emb_title