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Account Manager | Groups & Events Department
Are you a natural networker with a passion for sales and hospitality? Do you thrive in a dynamic, luxury environment where quality and service take center stage? Hotel Okura Amsterdam is seeking a driven Account Manager to strengthen our ambitious Groups & Events team.
About Hotel Okura Amsterdam
Hotel Okura Amsterdam is a 5-star luxury hotel and a member of the prestigious Leading Hotels of the World. The hotel features 300 luxurious rooms, four restaurants (three of which are Michelin-starred), extensive banquet facilities accommodating up to 3,000 guests, and an exclusive Health Club. We are the market leader in banquet revenue and quality within the Dutch five-star hospitality sector.
Your Role as Account Manager
As an Account Manager, you will be responsible for building and maintaining strong relationships with clients and partners. Your focus will be on maximizing revenue through proactive sales activities and identifying new business opportunities. Together with the sales and events team, you will deliver bespoke solutions that meet the needs of our high-end clientele.
Responsibilities
- Proactively manage and expand the client portfolio.
- Maintain strong relationships with key accounts, DMCs, and other partners.
- Identify and pursue new business opportunities in the MICE and leisure markets.
- Respond to sales inquiries and prepare proposals and contracts.
- Conduct site inspections with potential clients, showcasing our unique facilities.
- Coordinate with operational departments to ensure flawless event execution.
- Monitor market trends and competitors to optimize sales strategies.
- Contribute to monthly reports on sales performance and revenue trends.
Competencies
- Excellent communication skills, both verbal and written.
- Strong commercial acumen and results-driven mindset.
- Expertise in relationship management and customer-centric thinking.
- Creativity and persuasive ability to offer tailored solutions.
- Decisiveness and keen attention to detail.
What We Offer
- Contract: 1-year contract with the potential for extension—we hope you’ll stay with us!
- Salary: Group 7. Click here for the salary scale.
- Bonus: One week’s salary upon achieving the GOP.
- Holiday Allowance: 8% (pro rata).
- Vacation Days: 25 days per year (pro rata).
- Pension: General surviving dependents’ pension scheme.
- Additional Pension Scheme: Through Nationale Nederlanden.
- Discounts: Attractive “Family & Friends” rates for overnight stays and an annual 50% staff discount at one of our restaurants.
- Employee Discount: 20% on food and beverages at our restaurants.
- Travel Allowance: Provided for commutes over 10 km (one-way).
- Unique Experience: After your probation period, enjoy a complimentary overnight stay with breakfast for two to experience the hotel as a guest!
Excited? Apply Now!
Use the button below to submit your application. We look forward to hearing from you and will contact you soon to arrange an introduction. Please note that a selection assessment is part of our recruitment process.
Application Procedure
Below is a brief overview of our application process.
Introduction via phone
Once your application has been evaluated, we will call you for a brief chat and ask you a few questions about your application. We will also explain the next steps in the application process.
Interview
In this interview, we get to know each other better. We are pleased to share information about Hotel Okura Amsterdam and the position and there is room for you to ask your questions. Of course, we are also curious about you and whether we are a match!
Reference check
We will ask you to provide a reference from your previous employer(s) and we will ask them a few short questions.
Offer
Congratulations on your new position! We much look forward to welcoming you as our new colleague soon! We will call you to shortly talk you through our offer and you have the opportunity to ask your questions. After that, you will receive the offer via email.
