Sr. Technical Service employee - Technical Service

Hotel Okura Amsterdam is an international five-star hotel. Step into our world and discover how Eastern and Western influences are uniquely intertwined through our fusion of Japanese and Dutch cultures. All our employees work together to provide an outstanding, authentic service and experience for every guest.

Our hotel features 300 rooms and numerous facilities. To ensure that everything remains in perfect condition for our guests, we are looking for an enthusiastic colleague to strengthen our Technical Service Team.

Are you proactive in identifying technical issues and enjoy solving them? Are you alert and quick in handling tasks? Then this vacancy is perfect for you!

What to expect?

The Technical Service Department is responsible for maintaining all facilities within Hotel Okura Amsterdam and resolving technical malfunctions. A five-star hotel of this scale is like a city in itself – from hotel rooms to offices, and from refrigerator lighting to 150,000 liters of water in the swimming pool. Every department and facility must be in top technical condition!

As a Senior Technical Service Employee, you will independently resolve technical malfunctions and issues by identifying the source of the problem. You will also perform preventive maintenance to avoid future malfunctions. Additionally, you will assist our Banqueting department with technical aspects during event setups and breakdowns.

Your Main Responsibilities:

• Performing preventive maintenance and repair work in the hotel
• Resolving technical issues reported by guests and colleagues
• Conducting inspections to ensure technical safety and functionality
• Filling out reports, checklists, and keeping a logbook
• Reporting damage or hazardous situations
• Maintaining close contact with all hotel departments to ensure technical issues are resolved efficiently
• Identifying procedural or performance difficulties and suggesting improvements
• Understanding technical drawings and documentation

What We Offer

• 1-year contract with the intention of extension—we want you to stay
• Salary in job grade 5 or 6, depending on knowledge and experience
• Bonus: 1 week’s salary upon achieving company and personal goals
• 8% holiday allowance (pro rata)
• 25 vacation days per year (pro rata)
• General survivor's pension plan from the Hospitality and Catering sector
• Additional pension plan from Nationale Nederlanden
• Annual study budget for personal growth
• Attractive Family & Friends rates for hotel stays at Hotel Okura Amsterdam
• 50% discount in one of our restaurants once a year
• 20% discount in our restaurants year-round
• Travel allowance from 10 km (one way)
• Experience the hotel as a guest: after successfully completing your probationary period, you will receive a complimentary overnight stay with breakfast for two

What We’re Looking For

Of course, our main interest is you and what we can offer as an employer. However, we expect the following from you:

• You are a technical all-rounder with 2-5 years of work experience
• You have an MTS or MBO level 3 or 4 diploma
• You have knowledge of Dutch technical regulations, such as NEN3140
• You have a good command of the Dutch language and can express yourself in English
• You have a flexible and independent work attitude

Interested? Apply Now!

Click the button below to apply—we are excited to learn more about you! We will call you as soon as possible for an introduction to get to know each other.