Waiter/Waitress - Banquets Department

Hotel Okura Amsterdam is an international 5 star hotel. Step in our world and experience how Eastern and Western influences are uniquely entwined through our mix of Japanese and Dutch culture. All our colleagues ensure an authentic service and experience to all guests. In order to achieve this, we are looking for an enthusiastic colleague to strengthen our team. Do you offer the best service to guests? Are you open to a new challenge at one of the Leading Hotels of the World? Then this vacancy is for you!

What can you expect

The Banquet Operations department at Hotel Okura Amsterdam is the largest among all five star hotels in the Netherlands and is market leader in banquet revenue and quality. Working in Banqueting is a challenging area in which no day is exactly the same. To keep our service level high, we work closely within our team but also with other teams in the hotel.  Together with the team, will you be able to ensure for unforgettable large events held at Hotel Okura Amsterdam.

 As a Banquet waiter/waitress, you are responsible together with your team, for exceeding guest expectations, by focusing on what they find most important. You are in close guest contact and responsible for offering service to all guests. Your main tasks will be:

• Operational tasks, such as organizing coffee breaks and lunches, serving of dishes;
• Following and conducting service in accordance with standards of The Leading Hotels of the World;
• Welcoming guests and guiding them to their designated area;
• Conducting daily Mise en Place activities.

Don't worry you will not be working alone. Besides working in your own team, you will also work with other departments in the hotel. Only by working together can we achieve the best results. You will work rotating shifts throughout a 7-day workweek. You will work 5 days a week, 7.6 hours per day. You are also available to work on public holidays. Shifts are planned depending on events in house. Night shifts are not frequent however may occur.

 What do we offer?

• Contract: 1 year with the possibility of extending. We want you to stay!
• Salary: Group 3. Click HERE for the salary scale 
• Bonus: 1 week salary when the hotel reaches the budgeted GOP (Gross Operating Profit) level and you get a minimum total score of successful in your yearend evaluation
• 8% holiday allowance (pro rata);
• 25 vacation days per year (pro rata)
• Compensation for National Holidays.
• Horeca CAO applies;
• General Pension Scheme of Hospitality and Catering;
• General Survivors pension;
• Attractive family and friends rates on overnight stays at Hotel Okura Amsterdam;
• Once a year staff discount in one of the restaurants (50%);
• Staff discount in our restaurants (20%);
• Contribution to travel expenses from 10 km (one way);
• After obtaining the probationary period, you will receive an overnight stay with breakfast as a gift (2 people), so that you can experience the hotel as a guest!

What are we asking?

Of course, we are first and foremost interested in you and what we as an employer can do for you to provide a great workplace. Nevertheless we expect from you that:

• You are guest orientated;
• You have an eye for detail;
• You possess excellent communication and organizational skills;
• You possess a selling attitude;
• You have excellent knowledge of both Dutch and/or English (fluency in both written and spoken);

Enthusiastic? That’s great, please apply!

Please apply via the button below, we will call you as soon as possible for a short introduction to get to know each other. A selection assessment is one component of our recruitment process.