Revenue Manager
Hotel Okura Amsterdam is renowned for its exceptional service. We continuously strive to enhance our guest experience and optimize our business performance. Therefore, we are looking for an enthusiastic colleague who can analyze data from all available sources and translate these insights into strategies and actions for our commercial and operational departments, with the goal of optimizing overall business performance. This role comes with broad responsibilities within the organization, where you will advise key stakeholders at Hotel Okura Amsterdam.
What will you do?
- Develop and implement strategies to optimize the hotel's total revenue and market share, with a focus on room and banquet revenue.
- Improve the business mix (e.g., pick-up, releases, no-shows).
- Maximize profitability per channel and direct bookings to the most profitable channels, working closely with the Marketing department.
- Analyze past business performance and gain insights into market dynamics to make informed decisions for the future.
- Prepare ongoing forecasts, including explanations for any changes.
- Analyze, monitor, and reduce distribution costs.
- Provide detailed information to the organization on past and future booking activities, demand changes, and business mix.
- Deliver detailed insights into the current booking situation.
- Develop short-, mid-, and long-term commercial strategies in collaboration with other team members.
- Review all RFPs for groups & events and discuss acceptance, pricing strategy, and distribution with the Director of Groups & Events and the Director of Sales.
- Yield management of room revenue in line with established targets.
- Analyze data and translate findings into concrete actions for commercial and operational departments.
- Set and achieve ambitious KPIs and report on results.
- Support further technical improvements to enhance efficiency within the commercial team.
- Assist with E-Commerce-related tasks, including conversion optimization, pre-arrival upselling, and meta-search optimization.
- Take functional ownership of various systems such as the Revenue Management System, CRS (including Channel Manager), Booking Engine, and Business Intelligence solutions.
- Work weekend shifts (once per quarter).
- Closely collaborate with other departments, including the Commercial Director, Sales, Groups & Events, Marketing & Communications, and Reservations.
Working Days & Hours
Preferably, you are available five days per week. Working days and hours are Monday to Friday, from 09:00 to 17:00.
What do we offer?
- Contract: 1-year contract with the possibility of extension – we want you to stay!
- Salary: Function group 8 (click herefor the salary overview)
- Bonus: 1-month salary upon achieving your SMART goals
- Parking spot during work days in the hotel garage
- 8% holiday allowance (pro rata)
- 25 vacation days per year (pro rata)
- Compensation for national holidays
- Hospitality Collective Labor Agreement (Horeca CAO) applies
- General pension scheme for Hospitality and Catering
- General survivor’s pension
- Attractive family & friends rates for stays at Hotel Okura Amsterdam
- Annual staff discount (50%) in one of our restaurants
- Staff discount (20%) in our restaurants
- Travel allowance from 10 km (one way)
- After successfully completing the probation period, you will receive a complimentary overnight stay with breakfast for two, allowing you to experience the hotel as a guest!
Who are you?
- You work accurately and have strong analytical skills.
- You have 3-5 years of experience in revenue management.
- You have excellent communication skills and are skilled in building relationships.
- You have strong decision-making abilities and good judgment.
- You monitor progress and set measurable goals.
- You are results-oriented, precise, and innovative.
- You have a strategic vision and the ability to think long-term.
- You speak fluent English; fluency in Dutch is a plus.
- Experience in the hospitality industry is preferred but not required.
Are you interested in this role?
Would you like to be part of the experienced and enthusiastic team at Okura? Apply now via the button below!
